Ed's first visit from the Email Angel was about 5 months in the past. Things were going so much better it was hard for him to even remember how stressed out he had been over email.
Lately, though he noticed a disturbing pattern: he was forgetting to check his folders and as a result, sometimes he would forget to do things. It wasn't as bad as it had been but it still bothered him. It was irritating and embarrassing to get a call about a meeting 10 minutes after it started. Even worse was the time he forgot about a party his wife had told him about and scheduled a golf match with a friend instead.
He was thinking about these things as he drifted off to sleep that night.
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